jitbaj Privacy Policy

Section 01

Introduction and Scope

jitbaj ("we", "our", or "platform") is a trusted online betting and casino service provider in Bangladesh. By using our website jitbaj.cam, you agree to the terms described in this privacy policy.

This privacy policy explains how jitbaj collects, uses, stores, and protects your personal information. It applies to all registered users, unregistered visitors, and everyone who uses our platform's services.

jitbaj manages your information in accordance with applicable laws and regulations. We believe that data protection is a fundamental right and the foundation of our service. Your personal information is stored with the highest level of security while you are on our platform.

Section 02

Information We Collect

We collect various types of information during registration and use of jitbaj services. This information is used to improve the quality of our services and to give you the best experience.

2.1 Information You Provide Directly

Information you provide yourself includes:

• Full name and date of birth (for age verification)
• Email address and login credentials
• Mobile phone number
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)
• National ID card or passport details for identity verification
• Address and location information (where applicable)

2.2 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device details
• Pages visited, login times, and session-related information
• Information collected through cookies and similar tracking technologies
• Gaming activity, bets, and transaction history
• Referral source and device location (where relevant)

2.3 Information Received from Third Parties

In some cases we may also receive information from third-party sources, such as identity verification services, payment processors, and fraud prevention management services.

Section 03

Purpose of Data Use

jitbaj uses your personal information only for specific, clear, and lawful purposes. We use your information for the purposes described below:

We will not use your information beyond the purposes listed above. Your information is not sold to third parties without your consent.

Section 04

Cookies and Tracking Technologies

jitbaj uses cookies and similar tracking technologies to ensure the quality of its services and to improve the user experience.

4.1 Types of Cookies

• Essential Cookies: Required for the basic functioning of the platform, such as maintaining login status and security verification.
• Functional Cookies: Remember your preferences such as language selection and account settings.
• Analytics Cookies: Collect anonymous statistical data to monitor and improve service performance.
• Security Cookies: Help with fraud detection and account protection.

4.2 Cookie Controls

You can control cookies by changing your browser settings. Please note that disabling essential cookies may disrupt some important functions of the platform.

Section 05

Data Sharing and Disclosure

jitbaj does not sell your personal information to third parties. However, in certain circumstances we may share information with the parties described below:

5.1 Service Providers

Trusted third parties that assist in operating our services, such as payment processors, identity verification services, and technology infrastructure providers. These parties may only use information for designated purposes and operate under strict confidentiality agreements.

5.2 Legal Obligations

If disclosure of information is required by law, court order, or regulatory authority request, we will be obliged to comply. In such disclosures we will only provide the information that is necessary.

5.3 Fraud Prevention

Information may be shared with relevant authorities or financial institutions to assist in investigating fraud, scams, or illegal activity.

5.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may form part of the transferred assets. You will be notified in advance in such cases.

Section 06

Data Security Measures

jitbaj uses industry-standard security technologies and processes to protect your personal information. Our security infrastructure is regularly reviewed and updated.

6.1 Technical Security

• SSL/TLS Encryption: All data in transit is protected by the highest standard of SSL encryption.
• Database Encryption: Stored sensitive information is kept in encrypted form.
• Two-Factor Authentication: An additional layer of security on accounts.
• Firewall and Intrusion Detection: Round-the-clock network monitoring.
• Regular Security Audits: Periodic assessments by independent experts.

6.2 Organisational Security

• Strict access controls — only authorised staff may access personal information.
• Staff privacy training and agreements.
• Defined procedures and rapid response plans for handling data breaches.
• Regular backups and disaster recovery processes.

6.3 Response to Data Breaches

If a data breach occurs, jitbaj will act promptly and notify affected users in a timely manner in accordance with applicable law.

Section 07

Data Retention Period

jitbaj retains your information only for as long as necessary. The retention period depends on the type of information and applicable legal requirements.

• Account Information: For the duration the account is active and a minimum of 5 years after closure.
• Transaction Records: A minimum of 7 years in accordance with financial regulatory requirements.
• Identity Verification Documents: For the period determined by legal obligations.
• Customer Service Communications: Up to 3 years after the issue is resolved.
• Technical Logs: Generally 90 days to 1 year.

After the specified period, information is securely deleted or anonymised so that you can no longer be identified.

Section 08

Your Rights

jitbaj respects your rights over your personal information. Your fundamental rights are described below:

8.1 Right of Access

You may request from us at any time to find out what information we hold about you and how we are using it.

8.2 Right to Rectification

If your information is incorrect or incomplete, you may request that it be corrected. We will update it as soon as possible.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business needs.

8.4 Right to Object to Processing

In specific cases such as marketing communications or profiling, you may object to the processing of your information.

8.5 Right to Data Portability

You may request to receive your information in a structured, commonly used digital format.

Section 09

Protection of Minors' Information

jitbaj provides services only to individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

An age verification process is in place during registration. If we become aware that a minor is using our services, their account will be immediately closed and all collected data will be deleted.

Section 10

Policy Changes & Updates

jitbaj may update this privacy policy from time to time. This policy may be revised due to changes in services, legal requirements, or new security measures.

10.1 Notice of Changes

For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The "Last Updated" date on this page will be changed.

10.2 Acceptance of Changes

Continued use of the platform after changes have been made will be considered as your consent to the updated policy. If you do not agree to the new terms, please contact us.

We recommend that you visit this page regularly to stay up to date with the latest policy.

Section 11

Privacy Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our team is always ready to assist you.

You can also visit our other policy pages:

• Terms and Conditions
• Responsible Gaming
• About Us
• Frequently Asked Questions (FAQ)